topic Re: Is this a scam? in Security

Is this a scam?

Twitch78 — Mon, 18 Aug 2025 06:58:59 GMT

I’ve just received a a text fro from 07486064699

with the following message

EE: Unfortunately we could NOT process your recent direct debit. Your services will be placed on hold until you visit: https://ee-uk-alert.web.app

is it real or a scam?

many thanks

Re: Is this a scam?

Chris_S — Mon, 18 Aug 2025 09:51:56 GMT

Hi @Twitch78

Thanks for getting in touch with us and telling us about this.

EE does not support sending unsolicited commercial texts without consent. It's illegal and annoying.

Reporting spam to EE:

forward the message (including the phone number) to 7726. This will enable us to take early action to remove the numbers which are generating the spam from our network
Sign up to the Telephone Preference Service by texting TPS followed by your email address to 85095 (for free) or calling 0207 291 3320, to stop all unsolicited sales or marketing calls
You can also report spam to the Information Commissioner’s Office or call them on 0303 123 1113.

Chris S

Re: Is this a scam?

XRaySpeX — Mon, 18 Aug 2025 14:49:04 GMT

It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).