topic Re: 30% Off EE Bills - Possible Scam? in Security

30% Off EE Bills - Possible Scam?

hannahjohnson — Wed, 15 Nov 2023 14:46:31 GMT

I have received repeated calls from 07451 288537 telling me I have been randomly selected to receive 30% off my mobile bill.

I was suspicious from the first call, which I hung up, that it might be a scam. The fact they kept calling made me believe that further. I have since blocked the number but wanted to share with others too.

If its not a scam, I will gladly take 30% off my bill!! Perhaps EE can let me know here?!

Re: 30% Off EE Bills - Possible Scam?

Katie_B — Wed, 15 Nov 2023 16:48:14 GMT

Hello @hannahjohnson.

Welcome to the EE Community.

Was there a reason behind the 30% offer?

Katei

Re: 30% Off EE Bills - Possible Scam?

hannahjohnson — Wed, 15 Nov 2023 17:18:43 GMT

Hi @Katie_B

I was told I had been selected at random to receive this offer. I have a business contract so felt it was very unlikely to be true?

Thanks,

Hannah

Re: 30% Off EE Bills - Possible Scam?

Katie_B — Wed, 15 Nov 2023 17:22:10 GMT

Hi @hannahjohnson.

I am not familiar with the number you provided.

If you are unsure on this I'd recommend giving us a call so our customer care team can confirm.

Katie

Re: 30% Off EE Bills - Possible Scam?

bristolian — Wed, 15 Nov 2023 17:53:20 GMT

You can also report these calls by texting CALL followed by the number, to 7726

This is the same principle as the spam-text reporting service, but just using the CALL prefix

Re: 30% Off EE Bills - Possible Scam?

Eddy2760 — Wed, 15 Nov 2023 18:18:03 GMT

@hannahjohnson Yeah that will be a scam 👌

@bristolian has put up how to report it 👌 I have reported one with a similar number a few days ago.

If EE does ever call regarding an upgrade etc or deals you can tell them you will call back on a number your comfortable calling, 150 or via your online account, you can also ask them to leave a note on the account and if you do call and speak to a representative, and the note is there they can put you through to that person if they are free 👌 I do it all the time 👌

Please never give out any personal information to anyone who calls you claiming to be from a company, esp passwords or memorable words etc, sometimes even a code they send through to you on the call as they may have some information on you through a data breach but you have 2 way authentication set up preventing them from going any further and that code will be what they need to take over cuz. If in doubt call a number your comfortable with and any real representative that’s called you will be happy for you to do this 👌

hope this helps 👌

Re: 30% Off EE Bills - Possible Scam?

jryan999 — Tue, 22 Jul 2025 13:43:48 GMT

I've had the same conversation - 30% off the mobile bill.

They asked for the first few characters of my password (which I refused) and then asked me to give my email address.

It's 99.9999% a scam.

Block the number and move on.

Question for EE - are you aware of a data breach taking mobile numbers? Or is there another way scammers can derive the mobile phone provider from the mobile number?

Re: 30% Off EE Bills - Possible Scam?

Katie_B — Tue, 22 Jul 2025 17:16:50 GMT

Hi @jryan999.

Thanks for coming here.

I can totally understand your concern with this one, but unwanted marketing calls are problems that affect users of all mobile networks and aren't an indication of a data breach.

The prefix of your mobile number indicates which network it originated with, so it's likely this that they are using to guess which network a user is on.

If you're ever unsure about a call you receive claiming to be from us, you can check the numbers we will call from HERE.

Katie