topic TECHNOLOGY SECURITY IS WORSE THAN EVER in Security

TECHNOLOGY SECURITY IS WORSE THAN EVER

maddy8 — Wed, 16 Jul 2025 17:51:54 GMT

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE? MY FRUSTRATION IS BEYOND WORDS...

Re: TECHNOLOGY SECURITY IS WORSE THAN EVER

bristolian — Wed, 16 Jul 2025 19:31:33 GMT

Posting in all capitals on the internet is widely considered as shouting and thus rude.

Please check your caps lock.

Re: TECHNOLOGY SECURITY IS WORSE THAN EVER

Schockwave — Wed, 16 Jul 2025 19:57:41 GMT

Hello @maddy8 ,

Welcome to the community,

We have no account access and do not know who you are, this is a public forum. I would suggest you speak to customer service to discuss this, as it is account related., or did you mean it has been added here in the community?

Re: TECHNOLOGY SECURITY IS WORSE THAN EVER

rkelly1 — Thu, 17 Jul 2025 17:13:19 GMT

Chances are the online account was set up by her/for her using the email that you log in using. Customer services should be able to change that for you.

Re: TECHNOLOGY SECURITY IS WORSE THAN EVER

Matt_124 — Thu, 17 Jul 2025 17:55:52 GMT

Your EE Community profile was likely set up with that username in September 2020 (the date on your profile) and it would have remained the same from then.

If you once shared an account, it is likely they set up a Community profile back then and you are only coming across it now.