topic Content lock in Security

Content lock

Josh262 — Wed, 25 Jun 2025 00:53:08 GMT

Hi I was wondering if you could take my content lock off please

bristolian — Wed, 25 Jun 2025 07:17:54 GMT

XRaySpeX — Wed, 25 Jun 2025 08:41:42 GMT

Are you on a mobile contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.