topic Re: Is this a scam in Security

Is this a scam

Debm11 — Thu, 22 May 2025 13:34:34 GMT

I have had an email today from BT+EE Telecommunication

stating

we are disconnecting our old Mailbox version of accounts as of 22th May 2025

asking me to login here to confirm my email is still active.

is this a scam?

please let me know if this is really from EE

Michael_D — Thu, 22 May 2025 15:35:16 GMT

Welcome to the community.

I can understand your concern with receiving an email like that.

On first impression it doesn't sound genuine, so I would avoid clicking anything for now.

Do you have a BT email account?

What address has the email come from?

Michael

Debm11 — Thu, 22 May 2025 15:42:30 GMT

Hi, yes I have a BT email account.

the email came to me from

ee@44mobile centre

Michael_D — Thu, 22 May 2025 15:45:15 GMT

Thanks @Debm11.

That definitely isn't an email we'd use, so you've done the right thing in checking.

Can you forward the email to phishing@ee.co.uk so it can be looked at?

Once you have done that, I'd recommend deleting the email.

Michael

Debm11 — Thu, 22 May 2025 16:43:21 GMT

Thank you for your email and your help.