topic Re: Someone’s cloning my number in Security

Someone’s cloning my number

Raccoon — Thu, 27 Mar 2025 16:56:57 GMT

I am getting calls from strangers saying they have missed calls from me and I definitely haven’t called them.
It’s really worrying me, wondering what other details of mine people are using.

Does anyone have a email address for EE where i contact them regarding this?

thanks

Re: Someone’s cloning my number

XRaySpeX — Thu, 27 Mar 2025 17:10:57 GMT

@Raccoon : EE provides no email contact.

Re: Someone’s cloning my number

Northerner — Thu, 27 Mar 2025 17:54:32 GMT

Hi @Raccoon

This occasionally happens on the EE network as other people (and myself) have encountered this problem. If this continues call EE and ask them to refresh your line.

Also try restarting your device.

Thanks

Re: Someone’s cloning my number

Leanne_T — Fri, 28 Mar 2025 08:08:35 GMT

Morning @Raccoon

Thanks for coming to the community.

I'm sorry you are receiving calls from strangers to say you have called them, this sounds like it may be call spoofing. Our Call spoofing - The EE Community, article explains what this is

If the calls continue for you, our Mobile Care team will be able to get this looked into and possibly change the number for you.

Leanne.