https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1515004#M14655 <P>Its a common scam. Some times its <A href="https://www.nimhe.org.uk/report-number/07868784830" target="_blank" rel="noopener">scam calls</A> and sometimes you get a SMS message. Change your login details ASAP and keep an eye on your account.&nbsp;</P> Mon, 10 Mar 2025 09:38:31 GMT Mystiqueen 2025-03-10T09:38:31Z https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514985#M14652 Mon, 10 Mar 2025 08:50:32 GMT https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514985#M14652 SE1969 2025-03-10T08:50:32Z https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514986#M14653 <P>Have frozen my card and deleted text</P> Mon, 10 Mar 2025 08:51:29 GMT https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514986#M14653 SE1969 2025-03-10T08:51:29Z https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514988#M14654 <P>What else shall I do</P> Mon, 10 Mar 2025 08:52:07 GMT https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1514988#M14654 SE1969 2025-03-10T08:52:07Z https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1515004#M14655 <P>Its a common scam. Some times its <A href="https://www.nimhe.org.uk/report-number/07868784830" target="_blank" rel="noopener">scam calls</A> and sometimes you get a SMS message. Change your login details ASAP and keep an eye on your account.&nbsp;</P> Mon, 10 Mar 2025 09:38:31 GMT https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1515004#M14655 Mystiqueen 2025-03-10T09:38:31Z https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1516609#M14688 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4722126">@SE1969</a></SPAN>&nbsp;</P> <P>Welcome to the community!&nbsp;</P> <P>It's always best to be cautious when receiving messages like this, as we would never send a text asking for you to respond with personal details. It sounds like you've done the right thing by freezing your bank card if you entered such details. I'd suggest also making your bank aware just to be extra safe.&nbsp;</P> <P>If you were prompted to log into anything to do this, I'd also advise changing any passwords too.&nbsp;</P> <P>We have some handy information on our <A href="https://ee.co.uk/help/cyber-security/getting-started/avoid-and-prevent-scams" target="_blank">How to avoid and prevent scams: phishing, vishing and smishing</A> help page, and how to report these for investigation.</P> <P>Linzi&nbsp;</P> <P>&nbsp;</P> Sat, 15 Mar 2025 15:24:46 GMT https://community.ee.co.uk/t5/Security/Text-from-EE-needing-details-to-log-in-and-I-put-them-in-and-now/m-p/1516609#M14688 Linzi_H 2025-03-15T15:24:46Z