topic Re: Turnnoff age restriction in Security

Turnnoff age restriction

Rachelway — Mon, 30 Sep 2024 16:42:33 GMT

How do I turn off my age restriction please

Profile closed — Mon, 30 Sep 2024 16:50:19 GMT

Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON.
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID

Rachelway — Mon, 30 Sep 2024 20:06:07 GMT

Hey I'm on contract 😁

Profile closed — Mon, 30 Sep 2024 20:34:08 GMT

Follow the instructions in the Link i provided to you in my earlier post. How to remove the age restriction.

Rachelway — Wed, 02 Oct 2024 20:00:28 GMT

Thanku all sorted

Profile closed — Wed, 02 Oct 2024 20:02:37 GMT

Glad it's all sorted for you now and glad I could be of assistance.

Ajm7988 — Sat, 15 Feb 2025 00:35:06 GMT

How do I turn off age restriction

Chris_S — Sat, 15 Feb 2025 08:28:37 GMT

Hi @Ajm7988 You should be able to see the instructions to change your content lock via this link

Chris S

Alibaba3 — Tue, 01 Jul 2025 23:46:42 GMT

Turn off please

Chris_S — Wed, 02 Jul 2025 07:32:40 GMT

Just scroll up to the 'Accepted solution' post to see instructions on how to change your age restriction settings.

Chris S