topic Re: Scam guard/cybersecurity in Security

Scam guard/cybersecurity

Recluse521 — Tue, 04 Feb 2025 11:09:31 GMT

I get emails from ee stating that I have turned off security but when I check the Norton app it shows that it is turned on

Re: Scam guard/cybersecurity

Schockwave — Tue, 04 Feb 2025 11:40:39 GMT

Hello @Recluse521 ,

Welcome to the community,

Can you check your device/devices to see if they are set to secure them in settings EE Cyber Security, also check that VPN is showing in cntrol centre , if it is then it should be working. Might be worth rebooting your device/devices to see if that solves it.

Re: Scam guard/cybersecurity

Recluse521 — Tue, 04 Feb 2025 12:01:18 GMT

Ok thanks
Sent from my iPhone