topic Re: Scam calls purporting to be from ee open reach. in Security

Scam calls purporting to be from ee open reach.

Maureen481 — Thu, 09 Jan 2025 10:37:21 GMT

Has anyone had a call recently purporting to be from ee open reach lately?

Re: Scam calls purporting to be from ee open reach.

XRaySpeX — Thu, 09 Jan 2025 12:17:22 GMT

@Maureen481 : There's no such thing as EE OR. What no. was it from?

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Re: Scam calls purporting to be from ee open reach.

Peter_W — Thu, 09 Jan 2025 12:55:44 GMT

Hey there @Maureen481, welcome to the EE Community!
Thanks for taking the time to stop by and query this too.

As @XRaySpeX has mentioned, EE and Openreach are completely separate companies, but you would sometimes encounter them as part of an EE Broadband installation.

We have a guide to all of the numbers that we would call from, so it's worth taking a look at this to see if these match the call you received today.

Occasionally we work with direct partners that get in touch to help promote additional EE products and services too, so it's worth checking out the numbers they call from as well.

Peter