topic Re: Scam guard - technical fault in Security

Scam guard - technical fault

Loraine9 — Fri, 03 Jan 2025 10:29:20 GMT

I purchased scam guard yesterday, and have the link. I have tried switching off WiFi and trying with it switched on, but all I get is a message saying there is a technical fault, so am unable to set it up, any ideas @Any ?

Re: Scam guard - technical fault

Michael_D — Fri, 03 Jan 2025 12:51:08 GMT

Hi @Loraine9

Thanks for coming to the community.

What browser were you using when you tried to access the link?

Have you been able to try clearing the cookies and cache to see if that helps?

Michael

Re: Scam guard - technical fault

Loraine9 — Fri, 03 Jan 2025 12:59:08 GMT

Thanks! I have tried cleaning the cache, I am using iOS as it’s the iPhone that I am using I have the message for …

I will try copying the link and pasting into google….

Sent from my iPhone

Re: Scam guard - technical fault

Michael_D — Fri, 03 Jan 2025 13:05:09 GMT

Thanks @Loraine9

It is worth giving it a go in another browser or device if you can.

Keep me posted with how it goes.

Michael

Re: Scam guard - technical fault

Loraine9 — Fri, 03 Jan 2025 14:26:08 GMT

Thanks @Michael_D

I copied and pasted into Google and that worked 🙂

Sent from my iPhone

Re: Scam guard - technical fault

Michael_D — Fri, 03 Jan 2025 14:27:33 GMT

Brilliant, thanks for the update @Loraine9

I'm glad to hear it worked.

Take care and have a fantastic weekend.

Michael