topic Re: I'm want to unlock in Security

I'm want to unlock

Cenek1977 — Thu, 14 Nov 2024 23:14:55 GMT

I'm want to unlock adults website

Re: I'm want to unlock

XRaySpeX — Thu, 14 Nov 2024 22:45:19 GMT

@Cenek1977 : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Re: I'm want to unlock

Cenek1977 — Thu, 14 Nov 2024 22:51:58 GMT

Remove contentlock

Re: I'm want to unlock

Cenek1977 — Thu, 14 Nov 2024 23:00:03 GMT

Can you unblock sites over 18s tried going on a website wouldn't let me

Re: I'm want to unlock

Cenek1977 — Fri, 15 Nov 2024 07:21:15 GMT

** ** ****

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: I'm want to unlock

XRaySpeX — Fri, 15 Nov 2024 01:21:35 GMT

@Cenek1977 : Are you on PAYG? If so, that'll be why.

Re: I'm want to unlock

Chris_S — Fri, 15 Nov 2024 08:18:10 GMT

Hi @Cenek1977 We have various ways that you can remove or change your content lock.

There's a very handy site which explains all of the options, as well as the processes which you can find via this link here: Content lock

Chris S

Re: I'm want to unlock

Chris_S — Fri, 15 Nov 2024 08:29:37 GMT

Hi @Cenek1977 I've replied to your other post.

Chris S

Re: I'm want to unlock

Mancbhoy — Tue, 07 Jan 2025 14:59:49 GMT

Yes

Re: I'm want to unlock

Peter_W — Tue, 07 Jan 2025 17:48:10 GMT

Hey @Mancbhoy, welcome to the EE Community!

If you're looking to remove your content lock, definitely check out the help page that @Chris_S recommended above.

As @XRaySpeX has mentioned too, if you're on pay as you go the best way to sort this is by giving us a call, or also visiting us in-store with a valid passport or UK Driving Licence.

You can find details of your nearest branch on our store finder 😊

Peter