topic Re: Call history in Security

Call history

Bachittarsingh — Wed, 16 Oct 2024 14:10:05 GMT

I need my call history

Re: Call history

Bachittarsingh — Wed, 16 Oct 2024 14:08:36 GMT

I need 1 month call log

Re: Call history

Katie_B — Wed, 16 Oct 2024 14:43:44 GMT

Hi @Bachittarsingh.

Welcome to the community.

Do you have Itemised Billing on your account?

Katie

Re: Call history

XRaySpeX — Wed, 16 Oct 2024 21:14:54 GMT

Are you on contract or PAYG?

Re: Call history

Sonybiswakarma — Thu, 14 Nov 2024 20:53:27 GMT

Hello i am **** **********. I need my call history since 1 may 2024 to till now plz

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Call history

XRaySpeX — Thu, 14 Nov 2024 20:59:07 GMT

@Sonybiswakarma : Unless you were already paying for Itemised Billing for £2.50 pm over the period in Q, you'll need to look at your phone's Call Log.

Re: Call history

Xavierviegas1 — Sun, 15 Dec 2024 17:51:54 GMT

Can I have my 1 years call history

Re: Call history

XRaySpeX — Sun, 15 Dec 2024 18:00:37 GMT

@Xavierviegas1 : Read the post above yours!

Re: Call history

Hunter2895 — Thu, 16 Jan 2025 09:14:25 GMT

I need my call history for the last 5 months. Thank you

Re: Call history

Lesley_W — Thu, 16 Jan 2025 15:31:15 GMT

Hi @Hunter2895

Welcome to our community.

As discussed in this thread, we will display outgoing call history on your bill if you had itemised billing set up for the period you wanted to see the calls for. It can be added with our billing guides but would only show itemisation from the date it was added, and cannot be backdated.

If you don't have itemised billing set up, you will still be able to see any chargeable calls or texts on your bill, but anything that was included in your plan allowances would not be visible.

Lesley

Re: Call history

Li01 — Fri, 24 Jan 2025 14:08:32 GMT

Need my call history

Re: Call history

Peter_W — Fri, 24 Jan 2025 16:16:23 GMT

Hi @Li01, welcome to the Community.

Have you had a chance to check out the last post from @Lesley_W about itemised billing?

It's the most recent one before yours, but may be on the previous page.

If you don't currently have itemised billing active then it's not something we would be able to provide you with, unless it was a call outside of your allowance.

Peter