topic Re: Photo/Video Message Text - Scam? in Security

Photo/Video Message Text - Scam?

abinormal — Tue, 13 Jul 2021 09:06:34 GMT

I received a text notification from someone in my contacts saying that a photo/video message was sent to me, but couldn't be delivered. It said that a message will follow on how to view it and it gave a password. As it was from someone in my contacts, I stupidly clicked on the link and entered my mobile number and the password. It came up with just a brief text message say 'Are you awake?'.

The person in my contacts said they hadn't sent me anything when I asked, so now I'm really worried about malware. Has anyone had this/is it a scam, or could the message have been sent in error?

Re: Photo/Video Message Text - Scam?

James_B — Tue, 13 Jul 2021 11:13:23 GMT

Hi @abinormal,

Welcome to the EE Community. 🙂

What was the link you were sent?

James

Re: Photo/Video Message Text - Scam?

abinormal — Tue, 13 Jul 2021 11:26:31 GMT

Hi James, thanks for your reply.

It was: eeuk.mms.ee.co.uk/eeuk/

Re: Photo/Video Message Text - Scam?

James_B — Tue, 13 Jul 2021 11:49:30 GMT

Hi @abinormal,

That's a genuine message from EE. If you update your settings at setup-ee.wdsglobal.com/mms you'll be able to receive MMS messages direct to your device. (As long as your device support MMS)

James

Re: Photo/Video Message Text - Scam?

abinormal — Tue, 13 Jul 2021 11:57:00 GMT

That's a relief!

I'll update my settings.

Thanks for your help.

Re: Photo/Video Message Text - Scam?

James_B — Tue, 13 Jul 2021 11:58:32 GMT

No problem @abinormal 🙂

James

Re: Photo/Video Message Text - Scam?

Salsmag — Sat, 24 Jul 2021 16:43:21 GMT

I have also had same text from my boss she did send me pic on Thursday which i rec’d but nothing since then so I am highly suspicious especially since I’ve been receiving “voicemail” messages from random phone numbers for 2 weeks at least 2-3 per day all of which I’ve sent to 7726

Re: Photo/Video Message Text - Scam?

louber240977 — Mon, 02 Aug 2021 19:19:07 GMT

A friend received this link from me yesterday but I haven't sent her anything, why has this happened?!?! I thought its got to be a scam

Re: Photo/Video Message Text - Scam?

James_B — Tue, 03 Aug 2021 07:01:58 GMT

Hi @louber240977,

Welcome to the EE Community. 🙂

Had you sent your friend any text messages before they received the MMS link?

James

Re: Photo/Video Message Text - Scam?

LC1603 — Sat, 14 Jan 2023 12:50:00 GMT

I've had the same thing, twice now and supposedly from two different contacts, one yesterday and one today. Both contacts have said they didn't send me an MMS and neither had sent an SMS either, so this has to be a scam/malicious.

Re: Photo/Video Message Text - Scam?

KeithCov — Fri, 27 Jan 2023 18:49:08 GMT

how can it be a genuine EE message if it didn’t come from them. I’ve just had the same and it didn’t come from the person it said.

Re: Photo/Video Message Text - Scam?

Christopher_G — Sat, 28 Jan 2023 08:10:17 GMT

Hi @KeithCov.

Welcome to the community.

I'm not sure what you mean. Are your MMS settings set up?

EE MMS Setup

Chris

Re: Photo/Video Message Text - Scam?

Src_lowe — Tue, 13 Jun 2023 20:34:26 GMT

I got a similar message from someone stating the same thing, the links was https://bt.mms.ee.co.uk/bt

Re: Photo/Video Message Text - Scam?

Christopher_G — Wed, 14 Jun 2023 06:39:13 GMT

Have you set up your MMS settings, @Src_lowe?

Chris

Re: Photo/Video Message Text - Scam?

Src_lowe — Wed, 14 Jun 2023 19:58:33 GMT

No & neither has the person I received the txt notification from, so it must be junk/spam ?

Re: Photo/Video Message Text - Scam?

markhoward — Sat, 03 Aug 2024 20:02:04 GMT

Thanks I've set up my phone so I now receive photo messages. However I can't find out how to get the messages that were sent, to see them. They are there and it gives my number and a password. How do I view these messages?

Re: Photo/Video Message Text - Scam?

Katie_B — Sun, 04 Aug 2024 13:27:01 GMT

Hello @markhoward.

Was a link provided via text?

Katie

Re: Photo/Video Message Text - Scam?

C4keW4rs83 — Sat, 05 Oct 2024 09:20:11 GMT

Morning,

I have had a similar text message yesterday from ‘EEMMS’ saying “You have received a Picture Message from <phone number>. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number <phone number> with the password <password>.

can you advise if this is genuine or a scam?

Re: Photo/Video Message Text - Scam?

Chris_B — Sat, 05 Oct 2024 09:30:27 GMT

@C4keW4rs83 it’s genuine. You should only get these when MMS isn’t enabled on your device but occasionally you do get them when it is.