topic Re: Scam call 40% discount offered in Security

Scam call 40% discount offered

Bev-Rob — Fri, 05 Jul 2024 17:08:03 GMT

Just had a call advising I was selected from valued customers to receive 40% off my monthly bill. The number was private which raised immediate suspicion and when I needed to confirm details, which I questioned and didn't answer she got very flustered. Told them I didn't believe a word of it and hung up 😡

Re: Scam call 40% discount offered

Chris_B — Fri, 05 Jul 2024 17:11:44 GMT

@Bev-Rob You can report the callers number by texting CALL to 7726 then forward the number when prompted. And yes that was an attempt to scam you.

Re: Scam call 40% discount offered

Profile closed — Fri, 05 Jul 2024 17:14:14 GMT

Hello @Bev-Rob

Hope you didn't give out Private information. Good you hanged up. They clearly had the intention of trying to scam you.

So the number they rang from was Private? I'd say report it to 7726 with call and the number but private as you said not sure it will work without it.

Re: Scam call 40% discount offered

Bev-Rob — Fri, 05 Jul 2024 17:34:37 GMT

Thank you, I would of reported the number but as I said it was 'private' number so I couldnt

Re: Scam call 40% discount offered

Bev-Rob — Fri, 05 Jul 2024 17:36:44 GMT

Thank you, yes the call was from a 'private' number so assume without the actual number I couldn't report

Re: Scam call 40% discount offered

Les84 — Fri, 02 Aug 2024 20:39:21 GMT

I had this call twice today. Claimed to be EE based is Slough and got nasty when I asked him why the number on my phone said his was ringing from the West Midlands. I think they have cloned a genuine number..

Re: Scam call 40% discount offered

Katie_B — Sat, 03 Aug 2024 07:07:48 GMT

Hello @Les84.

I am sorry to hear you experienced this type of call.

What number did they call from?

Katie

Re: Scam call 40% discount offered

Les84 — Sat, 03 Aug 2024 07:34:34 GMT

01335682374

Les

Re: Scam call 40% discount offered

anandrajan — Wed, 25 Sep 2024 15:27:02 GMT

Just got the same call! Shared my dob and when they asked for my email id realized it's a scam and hung up

Re: Scam call 40% discount offered

Katie_B — Wed, 25 Sep 2024 15:46:23 GMT

Hi @anandrajan.

Thanks for coming here.

It's great to hear that you did not share personal details with the caller.

You can report this by texting CALL to 7726 followed by the number which called you.

Katie

Re: Scam call 40% discount offered

Rathee — Sat, 25 Jan 2025 11:20:22 GMT

Had the same.

Ask me to find the email address, I asked to share my name, first, They said they can’t share any personal information due to security.
It was clear. It was an attempt to con.

I hung up, locked up online and saw this thread.

I have reported the number and sharing my experience with others to be wary.

Stay safe.

Re: Scam call 40% discount offered

Leanne_T — Sat, 25 Jan 2025 11:29:41 GMT

Morning @Rathee

Thanks very much for sharing and for reporting the call.

Our Online Security: Avoid and Prevent Scams page has information on staying safe and preventing scams.

Thanks 🙂

Leanne.

Re: Scam call 40% discount offered

Rax123 — Tue, 30 Sep 2025 16:39:25 GMT

I had several calls today regarding 40%off from so called EE. 02081666589. They sent me a passcode on my phone without me asking provided some incorrect information and they knew my number.

Since I hung up 10+calls and I'm intrigued as to how they sent me a passcode and it states HOW THEY ARE ABLE TO SAY THERE from EE.

IS MY INFORMATION NOT SECURE WITH EE AS no one should be able to access my information and then send my phone a passcode.

I could also hear some fruitcake reading my details and offering me a discount on phones stating EE do not want to loose customers.

EE should perhaps send other customers an update of what method they would use to call us as clearly having a protocol in place would avoid such scams?!?!

Re: Scam call 40% discount offered

Chris_S — Wed, 01 Oct 2025 08:28:57 GMT

Hi @Rax123

Thank you for getting in touch and telling us about the call that you received.

I can't see that number on our How do we contact you? page or our Phone numbers EE partners will call from page.

I'd recommend reporting the call via our Report a scam or nuisance call page, then a member of our phishing team will get this investigated.

It's understandable that you'd be concerned, so I'd advise giving us a call, and then a guide can give you access to your account and provide some reassurance.

Chris S