topic Re: Re: Re: Remove content lock in Security

Re: Re: Remove content lock

Velaphiev1_ — Sat, 21 Sep 2024 09:29:42 GMT

Hi,

May you please remove content lock from my phone.

Thank you,

Velaphi ********

[mod edit: removed personal details from the forum]

Re: Re: Re: Remove content lock

Leanne_T — Sat, 21 Sep 2024 09:30:46 GMT

Hi there @Velaphiev1_

Welcome to the community.

You can see how to amend the parental control settings on our How do I turn on parental controls page.

Hope this helps 🙂

Leanne.

Re: Re: Re: Remove content lock

Pauljohn99 — Thu, 17 Oct 2024 22:12:31 GMT

Please remove content lock from my phone .

Thank You

Re: Re: Re: Remove content lock

Debbie_G — Fri, 18 Oct 2024 08:24:08 GMT

Morning @Pauljohn99.

Welcome to the community.

Are you a contract or a pay as you go customer?

If you have a contract account, you can find more information about removing the content lock on our How Do I Turn On Parental Controls on My Device? help page.

If you have a pay as you go account, I recommend getting in touch with our team to request this. You can also visit an EE Retail store with photo ID to complete this.

Debbie 🙂

Re: Re: Re: Remove content lock

rizazam786 — Fri, 20 Dec 2024 20:19:51 GMT

remove contents lock

Re: Re: Re: Remove content lock

Leanne_T — Sat, 21 Dec 2024 08:41:44 GMT

Hi there @rizazam786

Thanks for coming to the community.

Please see our How Do I Turn On Parental Controls on My Device? Help page for details on changing the content lock settings 🙂

Hope this helps.

Leanne.