topic Re: Another scam! in Security

Another scam!

Stephen165 — Mon, 26 Aug 2024 15:04:20 GMT

I have received a text from 44 7303054691 pretending to be from EE,

EE. Your latest payment could not be recognised. To unlock your account, update your payment method via our secure link: *Link here*

Clearly a scam as my number is pay as you go and I always pay the old fashioned way - cash!

Mod - Edited to remove fraudulent link

Re: Another scam!

Peter_W — Mon, 26 Aug 2024 12:56:16 GMT

Hey @Stephen165!

Welcome to the EE Community, and thanks for bringing this to our attention too!

You're absolutely right that this isn't a genuine text from us, as we would never direct you to a webpage for a payment issue; instead we would refer you to call us on 360, or log into the dedicated EE app.

To help get this flagged with our security team, can you please forward the message to 7726?

You can also find more details about these kind of scams and how to spot them over on our help pages 😊

Peter

Re: Another scam!

XRaySpeX — Mon, 26 Aug 2024 14:08:45 GMT

It's obviously a scam! The link in it is not even to EE (domain ee.co.uk). There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).