topic Re: Emails in Security

Emails

Peggy14 — Sun, 14 Aug 2022 16:18:42 GMT

Has anyone else received emails from someone claiming to be ee customer services, saying there is a renewal issue with the billing details on your account. I have had two, which is weird, as I only have one account, and I would have thought ee would contact you direct or through the app.

if you have received one of these,please don’t click on the Update Billing button as I think this is a scam

Re: Emails

Northerner — Sun, 14 Aug 2022 16:27:12 GMT

Hi @Peggy14

It's a scam. EE would never email in this way.

Forward the email to abuse@ee.co.uk as per this link.

https://ee.co.uk/help/help-new/safety-and-security/online-security-best-practice/report-abuse-and-phishing#:~:text=phishing%20to%20EE-,Reporting%20abuse%20and%20phishing%20to%20EE,act%20upon%20every%20email%20received.

Thanks

Re: Emails

XRaySpeX — Sun, 14 Aug 2022 16:35:57 GMT

@Peggy14 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to EE by forwarding the email to phishing@EE.co.uk .

Re: Emails

Briansuzuki — Tue, 20 Aug 2024 12:07:55 GMT

Where are my current details??