topic Re: EE Consumer Test and Trial Team in Security

EE Consumer Test and Trial Team

carls03 — Mon, 12 Aug 2024 16:29:57 GMT

I’ve recieved the following email;

Hi there,

We’re looking for customers to help us with a new mobile network trial. All you need is an active personal EE mobile service and if you have an iOS device, be willing to sign up to receive a new build of Apple software on your phone.

The trial will start early August and run until late September, for the trial you would just use your mobile as normal and complete feedback forms each day to let us know what activity you’ve been doing that day with your mobile service.

We won’t change your plan, allowances, or benefits, we’ll simply add access to our trial network. Providing you complete the feedback forms we would give you a £25 credit on your EE account as a thank you for helping us.

To register your interest please click on the opportunity link at the very bottom of this email. Clicking on the Opportunity lower down will open into our trial database where you will need to create a new user account and then complete the interest form for the trial.

Once you’ve registered you may also be invited to join other exciting trials for new products and services. It’s a chance to help us enhance and learn whilst you enjoy using our new products and services before anyone else.

If you have any friends or family that would like to take part, please share this invitation with them.

Kind regards

Consumer Test and Trial Team

does this look legit?

Re: EE Consumer Test and Trial Team

Greenjinky97 — Mon, 12 Aug 2024 16:43:03 GMT

I have received the exact same email. I also would like to know if it’s a legitimate email or a scam

Re: EE Consumer Test and Trial Team

Christopher_G — Mon, 12 Aug 2024 16:55:49 GMT

Hi @carls03 and @Greenjinky97

I'll have a look into this. Could you share the email address that this came from please?

Chris

Re: EE Consumer Test and Trial Team

Mollymagic1 — Mon, 12 Aug 2024 17:08:04 GMT

Hi - I’ve the same email which came from ba.trials.team@trials.bt.com and you reply to getintouch2trials@bt.com

thanks

Re: EE Consumer Test and Trial Team

Pat128 — Mon, 12 Aug 2024 17:16:55 GMT

Hello,

I too was sent the same email about an hour ago. Would also like to know if the is a legitimate communication from EE asking customers to take part in this trial.

Many thanks

Re: EE Consumer Test and Trial Team

Northerner — Mon, 12 Aug 2024 18:16:44 GMT

Hi @carls03

This is so fake.

What is the link at the bottom to the "database" address.

Thanks

Re: EE Consumer Test and Trial Team

Haggislover — Mon, 12 Aug 2024 18:25:24 GMT

From ba.trials.team@trials.bt.com

Reply to: getintouch2trials@bt.com

Re: EE Consumer Test and Trial Team

Northerner — Mon, 12 Aug 2024 19:11:06 GMT

Thanks @Haggislover

Think that speaks volumes.

Re: EE Consumer Test and Trial Team

Profile closed — Mon, 12 Aug 2024 20:00:47 GMT

Hello @carls03

Report the email

Forwarding it to - phishing@ee.co.uk or phishing@bt.com

If you still have it and then delete it.

Re: EE Consumer Test and Trial Team

Chris_B — Mon, 12 Aug 2024 20:40:27 GMT

should you accept this who ever it’s from it’ll install a profile on your device, This is a big no no as that would mean someone can potentially access your device information. If it was from EE/BT they know what device you are using so they wouldn’t be asking “ if you use an iOS devices”. plus that simple fact EE/BT do not push out any iOS updates they are only from Apple. No network world wide pushes out iOS updates or firmware for an iOS device.

More important you’re with EE not BT this screams scam.

Re: EE Consumer Test and Trial Team

Profile closed — Mon, 12 Aug 2024 21:04:51 GMT

@Chris_B

Was this for me or the OP?

Re: EE Consumer Test and Trial Team

shaunjenks215 — Mon, 12 Aug 2024 21:40:25 GMT

I can’t be 100% obviously, however this could be legit.
the latest iOS 18 betas for iPhone dropped this evening and adds a 5G standalone toggle in cellular settings. EE have been internally trailing their 5G standalone network for sometime and have invited android beta testers in the past. This could be them getting some iPhone testers on board ready for an autumn launch.

hopefully someone from EE can confirm if it’s legit or not.

Re: EE Consumer Test and Trial Team

Chris259 — Tue, 13 Aug 2024 06:55:06 GMT

Did anyone find out the answer to this? Seems like it ultimately comes for centercode who look legit?

Re: EE Consumer Test and Trial Team

Christopher_G — Tue, 13 Aug 2024 14:55:56 GMT

Hi all

The email is genuine and from us. If you're interested in taking part in the trial, please read through the email fully and follow the instructions on there.

Thanks

Chris