topic Possible scam in Security

Possible scam

Masa0296 — Fri, 09 Aug 2024 13:58:44 GMT

Had a call from 0800 048 7022 and also WhatsApp +44 7449 144940, email from sale@eepromotions.net.
The woman was telling me about a 50% discount from my current bill but made me change my password and asked me to provide my residential details.
it sounds like a scam but I have accidentally provided my email address and they changed my password. I have changed it back but is there any in addition that I need to report?

Re: Possible scam

Schockwave — Fri, 09 Aug 2024 14:05:05 GMT

Hello @Masa0296 ,

Welcome to the community,

That is a scam call, also, EE do not use WhatsApp , they would not ask you for all your personal details. Well done for changing your password they certainly would not change your password..

Yes report it, I would say, the number send to 7726 as SCAM.

Re: Possible scam

Chris_B — Fri, 09 Aug 2024 14:31:56 GMT

@Masa0296 You say you’ve changed it back. The best thing to do is change it to a new altogether.

Re: Possible scam

sarahmgale — Mon, 19 Aug 2024 14:47:03 GMT

Just had the same call, didn't sound genuine from the off. I asked why they were calling me to offer me a 50% discount and was told by 'Oliver' that due to losing g customers they were offering me this for my loyalty. Asked me to confirm my emaila address so I said I wasn't comfortable doing that as felt this could be a scam. He offered me a number to call his manager 'Sarah' to check and I said I wasn't going to call a number either and would rather miss out on the offer. Then Googled the number and found this so glad I did!

Re: Possible scam

Katie_B — Mon, 19 Aug 2024 15:16:45 GMT

Hi @sarahmgale.

Welcome to the community.

You have done the right thing by researching the number that called you before providing any personal information.

To report this please text CALL followed by a space and the number that called you to 7726.

Katie 🙂