topic Re: Possible scam? in Security

Possible scam?

DylanPs — Thu, 25 Jul 2024 11:31:44 GMT

I received a phone call yesterday from 020 3994 8879 offering to give me a 33% discount on the remainder of my mobile contract with EE. Following the call I also received a confirmation e-mail.

Today the same person called me again, this time wanting to remotely update my EE App, and expecting me to click on a link and enter a passcode in order to change my password.

This all seems highly suspicious to me. Anybody else had a similar experience?

Re: Possible scam?

Profile closed — Thu, 25 Jul 2024 11:29:33 GMT

Hello @DylanPs

What's this Scam about?

Re: Possible scam?

Leanne_T — Thu, 25 Jul 2024 14:03:50 GMT

Hi there @DylanPs

Thanks for coming here and letting us know about this call.

Did you provide the caller any personal information?

The the number is not listed on our What Numbers Will EE Partners Call From? page, please report this call to us Report a scam call | BT Help

Our Prevent spam | Online Security Help, Help page has more details.

Leanne.

Re: Possible scam?

XRaySpeX — Thu, 25 Jul 2024 14:17:47 GMT

Report spam calls to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).