topic Re: Norton Identity function on iPhone in Security

Norton Identity function on iPhone

j-gutter — Wed, 26 Jun 2024 13:58:42 GMT

I get the below error when I click the identity function in the app.

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Re: Norton Identity function on iPhone

Leanne_T — Wed, 26 Jun 2024 15:31:07 GMT

Hi @j-gutter

Thanks for coming here 🙂

Have you used the annual identity check in the past year?

Please see the Norton Security Features Explained, Help page for more information.

Leanne.

Re: Norton Identity function on iPhone

User1979 — Wed, 17 Jul 2024 01:53:58 GMT

Did you ever figure out what was the problem? I keep getting the exact same thing, and am not able to use this feature. Any help please would be appreciated

Re: Norton Identity function on iPhone

User1979 — Wed, 17 Jul 2024 01:55:08 GMT

I’m sorry, but this doesn’t help with the above question. I am getting the same thing and am not able to use the feature. Any suggestions please?

Re: Norton Identity function on iPhone

Leanne_T — Wed, 17 Jul 2024 07:33:25 GMT

Hi there @User1979

Thanks for coming here 🙂

If you call us on 150 our tech guides will get the error message looked into for you and help you get this sorted.

Leanne.