topic Re: Received a call to offer discount in Security

Received a call to offer discount

JumBug — Thu, 23 Mar 2023 14:16:38 GMT

Hi I just got a call from a number claimiing they can half my bill for the rest of my contract. Apparently it's a discount EE is only offering 200 people and I happen to be one of them. She knew I was getting 40% discount already on my contract. Said she was going to put in an application and send me the details by post. Asked to confirm my address and when she asked for DoB I just knew this didn't seem right. Plus she was very pushy and won't answer my questions about what's the details of this promo, can I check the promo online or go into store to find out more about it. I just knew this wasn't right and ended the call. Anyone else had this

[Mod note : phone number removed as the post is publicly visible]

Re: Received a call to offer discount

James_B — Thu, 23 Mar 2023 13:33:35 GMT

Hi @JumBug,

Welcome to the EE Community. 🙂

That wasn't a genuine call from EE.

Did you provide the caller with any of your personal details?

James

Re: Received a call to offer discount

JumBug — Thu, 23 Mar 2023 22:53:13 GMT

Hi James, I didn't give my details. Still baffling as to how they knew the contract I had with EE. Are those details shared with 3rd party companies

Re: Received a call to offer discount

XRaySpeX — Fri, 24 Mar 2023 00:08:27 GMT

What is the no. that called you?

Re: Received a call to offer discount

madeleinemvis — Fri, 02 Jun 2023 16:49:32 GMT

I just had the same happen to me, didn't give any personal details other than my fname.

The phone number was: 020 3404 2320.

Did some digging online and apparently they have called others under different phone company names.

Re: Received a call to offer discount

Clivetjohnson58 — Mon, 05 Jun 2023 10:21:23 GMT

Just had the same call with the 40% discount offer.
Inward Number 020 4599 6815

Gave them my post code and then thought this ain’t right. Hung up. Glad I did.

Re: Received a call to offer discount

Mschiefx — Fri, 09 Jun 2023 14:10:05 GMT

I just recieved the same call, when I questioned her on why I'd get a discount so close to upgrade or where she was based, or why she was reading off a card she hung the phone up on me.

Re: Received a call to offer discount

Leanne_T — Fri, 09 Jun 2023 14:18:35 GMT

Hi @Mschiefx

You can report this call to EE if you text 'CALL' to 7726 followed by a space, then the number that called you, we use the data collected to help protect all of our customers.

Leanne.

Re: Received a call to offer discount

Parizian — Tue, 13 Jun 2023 13:53:54 GMT

I've just got a similar call from 01519471713.

Re: Received a call to offer discount

jessy8 — Fri, 14 Jul 2023 11:16:02 GMT

I just received a similar, asking me how much my bill was and as a valued customer i was going to get a discount. I said why don't you have that info in front of you, they claimed to be form a promotional dept not linked to billing.

Asked again for how much bill was, i said i don't know off hand, Asked to confirm my name, I said you should have that detail in front of you, send me something with EE number on it or email from EE. Asked for my email. I said I'm not giving to you, you should have it.

Very persistent, and actually argumentative. Sounded like the person was in a call centre.

Had an indian sounding accent, but the call was from a UK number 01904 922653

have reported the number to 7726 as described

Re: Received a call to offer discount

RedMoon21 — Mon, 07 Aug 2023 15:34:25 GMT

I have received a call twice in recent days from Indian spammers. They clearly know that I am with EE. What interests me is how they received the list of EE numbers. Clearly EE or their staff are not abiding to GDPR regulations as the lists are being downloaded and distributed - unfortunately getting into the wrong hands.

Thank goodness for all the available spammer channels on YouTube, I can recognise the voice of a scammer a mile away and call them out every time.

Number that called me: 020 8066 0218

Re: Received a call to offer discount

Leanne_T — Mon, 07 Aug 2023 15:39:12 GMT

Hi @RedMoon21

No data has been provided to these callers, you can find information in our Online Security: Avoid and Prevent Scams, Help page.

You can report this call to EE if you text 'CALL' to 7726 followed by a space, then the number that called you, we use the data collected to help protect all of our customers.

Leanne.

Re: Received a call to offer discount

T4188 — Thu, 17 Aug 2023 10:48:48 GMT

Unfortunately I gave some details card details but not security number they keep trying to call me back to get the rest my details what should i do they have my postcode & debit card number

Re: Received a call to offer discount

Leanne_T — Thu, 17 Aug 2023 11:44:35 GMT

Hi @T4188

If you have provided bank details, please contact your bank and let them know and they can help you.

If you provided any extra details, please change any passwords for apps/sites using the details you provided to be safe.

Leanne.

Re: Received a call to offer discount

airscholar — Thu, 28 Sep 2023 10:21:28 GMT

I just got the same call from this number 01615247650 offering me 40% discount. She claimed to be an EE staff.

Re: Received a call to offer discount

XRaySpeX — Fri, 29 Sep 2023 20:32:36 GMT

@airscholar : That no. is not from EE nor 1 of EE's Direct partners

Re: Received a call to offer discount

Nadzzboo — Mon, 09 Oct 2023 20:49:31 GMT

I also just received the same call today from an Indian accent but all uk numbers. I was at work so said to call me after 5 thank god I did. It was 4:50pm and my phone started ringing multiple times from different numbers back to back thought well that’s strange EE would never call as if it was so urgent then quickly googled this 40% discount for EE customers and stumbled upon this topic here so happy I did not fall for this scam so disgusting all the numbers they called from :

0121 751 6968

0117 441 8169

0118 211 8762

01972 419617

Re: Received a call to offer discount

Chelseyelisa — Wed, 08 Nov 2023 12:52:25 GMT

I had a call just now from +44 161 524 4298.

I gave them my email and while I was on the phone checked this site.
I’ve reported this number.

Re: Received a call to offer discount

kamalahmed86 — Tue, 16 Jan 2024 10:52:24 GMT

I just had the same call today. number is 01235 644947. caller didnt seem like he was from the UK, didn't provide any info.

Re: Received a call to offer discount

Twari — Fri, 09 Feb 2024 11:26:30 GMT

I received the same call today. I was laughing cause she couldn’t tell me why was she calling from a personal phone and the call ended with her telling me not to waste her time, I responded she was a scammer and she hung up.

don’t fall for this! Even if they ask how much are you paying!