https://community.ee.co.uk/t5/Security/How-to-unlock-phone-you-reported-missing/m-p/1388979#M12310 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2245856">@Mick2514</a></SPAN>.&nbsp;</P> <P>It's great to hear your phone has been handed in.</P> <P>Is there a chance you requested your phone to be blacklisted?</P> <P>I'd recommend giving us a call our customer care team can check your account.&nbsp;</P> <P>Katie</P> Wed, 22 May 2024 06:35:27 GMT Katie_B 2024-05-22T06:35:27Z https://community.ee.co.uk/t5/Security/How-to-unlock-phone-you-reported-missing/m-p/1388922#M12309 <P>I reported my phone missing whilst in Tenerife, it was handed in to reception after me blocking it. I have unsuspended the account from another device, yet it still isn’t working?&nbsp;</P> Tue, 21 May 2024 18:47:28 GMT https://community.ee.co.uk/t5/Security/How-to-unlock-phone-you-reported-missing/m-p/1388922#M12309 Mick2514 2024-05-21T18:47:28Z https://community.ee.co.uk/t5/Security/How-to-unlock-phone-you-reported-missing/m-p/1388979#M12310 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2245856">@Mick2514</a></SPAN>.&nbsp;</P> <P>It's great to hear your phone has been handed in.</P> <P>Is there a chance you requested your phone to be blacklisted?</P> <P>I'd recommend giving us a call our customer care team can check your account.&nbsp;</P> <P>Katie</P> Wed, 22 May 2024 06:35:27 GMT https://community.ee.co.uk/t5/Security/How-to-unlock-phone-you-reported-missing/m-p/1388979#M12310 Katie_B 2024-05-22T06:35:27Z