https://community.ee.co.uk/t5/Security/Parental-control/m-p/1383285#M12189 <P>How do u turn of the parental controls on my pay as u go mobile. Can seem to find it on the app</P> Fri, 03 May 2024 03:25:37 GMT Dawn1982 2024-05-03T03:25:37Z https://community.ee.co.uk/t5/Security/Parental-control/m-p/1383285#M12189 <P>How do u turn of the parental controls on my pay as u go mobile. Can seem to find it on the app</P> Fri, 03 May 2024 03:25:37 GMT https://community.ee.co.uk/t5/Security/Parental-control/m-p/1383285#M12189 Dawn1982 2024-05-03T03:25:37Z https://community.ee.co.uk/t5/Security/Parental-control/m-p/1383287#M12190 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4374470">@Dawn1982</a>Until you provide proof to EE that you’ve over 18 you’ll not be able to change this. &nbsp;If it was in the app to change what’s the point of having content lock that a child could remove. &nbsp;&nbsp;<BR /><BR /></P> <P>&nbsp;You need to call customer service to request content lock be removed and you’ll need to have a credit card pay a refundable token, &nbsp; Or you can go to a EE store with in date photo ID to make this request there. &nbsp;<BR /><BR />Or you can use&nbsp;<A href="https://ee.co.uk/bills-payments/mobile/anonymous-content-lock" target="_blank" rel="noopener">THIS</A>&nbsp;</P> <P>&nbsp;</P> Fri, 03 May 2024 04:57:37 GMT https://community.ee.co.uk/t5/Security/Parental-control/m-p/1383287#M12190 Chris_B 2024-05-03T04:57:37Z