topic Re: recieved a call and a followup email from EE Sles and promotions team in Security

recieved a call and a followup email from EE Sles and promotions team

JamesGunatilake — Mon, 25 Mar 2024 12:24:23 GMT

Hey everyone,

I recently received a call and a subsequent email from someone claiming to represent the "EE Sales and Promotions Team," offering a mobile phone deal. The email came from sales@promotionsee.co, and the call was from the number 01213125650.

Before proceeding further, I wanted to check with the community: does anyone know if this is a legitimate outreach from EE? I haven't initiated any contact with them regarding a new phone deal, so I'm a bit cautious.

If anyone has insights or has encountered similar situations, please share your thoughts. I just want to ensure that I'm not falling for a potential scam.

Re: recieved a call and a followup email from EE Sles and promotions team

Christopher_G — Mon, 25 Mar 2024 17:38:53 GMT

Hi @JamesGunatilake

Welcome to the community.

I don't recognise the email address and phone number. Our Mobile Care team will be able to check your account to see if we have sent you any information.

Chris

Re: recieved a call and a followup email from EE Sles and promotions team

bristolian — Mon, 25 Mar 2024 17:54:52 GMT

@JamesGunatilake wrote:

The email came from sales@promotionsee.co,

promotionsee.co is owned by an American company. EE's internet domain is ee.co.uk and their email addresses all end in @ee.co.uk

Re: recieved a call and a followup email from EE Sles and promotions team

joolieyoungson — Tue, 02 Apr 2024 10:23:09 GMT

Hi James

Did you take a phone deal with them? I have also had a call from them today but like you with so many scams around wasn't sure if it's legitimate.

Re: recieved a call and a followup email from EE Sles and promotions team

JamesGunatilake — Tue, 02 Apr 2024 10:44:15 GMT

No not really , the call is definitely a spam / scam call as later that day i received a call from an Indian call center claiming to be EE and asking about the call/email earlier, when I asked them to verify my detail on record they couldn't. So our new numbers are being released someway or the other to these scam callers or they have a mechanism to find our numbers.

Re: recieved a call and a followup email from EE Sles and promotions team

chistery — Tue, 02 Apr 2024 10:47:09 GMT

Just never deal with cold callers. Even if it was EE and you were looking to upgrade. Hang up, call EE directly.