topic Re: Re: Remove age restriction and content lock in Security

Re: Remove age restriction and content lock

Ikenna101 — Thu, 04 Jan 2024 07:49:18 GMT

I want to remove the age restriction on my internet

Re: Re: Remove age restriction and content lock

Ikenna101 — Thu, 04 Jan 2024 07:54:36 GMT

Yes I want to remove restrictions

Re: Re: Remove age restriction and content lock

Ikenna101 — Thu, 04 Jan 2024 07:55:56 GMT

I want to remove restrictions in my phone

Re: Re: Remove age restriction and content lock

Leanne_T — Thu, 04 Jan 2024 08:16:17 GMT

Hi @Ikenna101

Thanks for coming to the community.

Please see our 'How Do I Turn On Parental Controls on My Device?' help page for details on changing your content lock settings.

Leanne 🙂

Re: Re: Remove age restriction and content lock

XRaySpeX — Thu, 04 Jan 2024 09:13:32 GMT

@Ikenna101 : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Re: Re: Remove age restriction and content lock

AIz — Fri, 05 Jan 2024 09:18:48 GMT

I want to remove the age restrictions or any restrictions on my internet

Re: Re: Remove age restriction and content lock

Leanne_T — Fri, 05 Jan 2024 11:11:27 GMT

Morning @AIz

Thanks for coming here.

Please see our How Do I Turn On Parental Controls on My Device? Help page for details on changing your content lock settings.

Leanne

Re: Re: Remove age restriction and content lock

Ikenna101 — Sat, 06 Jan 2024 09:20:54 GMT

Unlock adult content on my internet

Re: Re: Remove age restriction and content lock

James_B — Sat, 06 Jan 2024 09:37:43 GMT

Welcome to the EE Community, @Ikenna101

Please see EE - Content unlock.

Hope this helps. 🙂

James

Re: Re: Remove age restriction and content lock

Kamilek1 — Sun, 07 Jan 2024 19:07:47 GMT

I want to remove the age restriction on my internet

Re: Re: Remove age restriction and content lock

Christopher_G — Mon, 08 Jan 2024 08:01:09 GMT

Hi @Kamilek1

Check out our 'How Do I Turn On Parental Controls on My Device?' help page. 🙂

Chris

Re: Re: Remove age restriction and content lock

Prem881 — Sat, 20 Jan 2024 16:15:41 GMT

Can I remove my content lock please

Re: Re: Remove age restriction and content lock

Katie_B — Sun, 21 Jan 2024 07:29:46 GMT

Hello @Prem881.

Are you a pay as you go or pay monthly customer?

Katie

Re: Re: Remove age restriction and content lock

Mouse15 — Fri, 26 Jan 2024 01:34:37 GMT

Want to remove the content lock

Re: Re: Remove age restriction and content lock

Christopher_G — Fri, 26 Jan 2024 07:44:34 GMT

Hi @Mouse15

Check out our 'How Do I Turn On Parental Controls on My Device?' help page. 🙂

Chris

Re: Re: Remove age restriction and content lock

Gangs1234567 — Sun, 11 Feb 2024 22:49:23 GMT

Yes

Re: Re: Remove age restriction and content lock

Katie_B — Mon, 12 Feb 2024 07:39:56 GMT

Hello @Gangs1234567.

Welcome to the community.

Are you a pay as you go or pay monthly customer?

Katie

Re: Re: Remove age restriction and content lock

Mike3356 — Sat, 24 Feb 2024 10:11:52 GMT

Remove content restrictions on my Internet access

Re: Re: Remove age restriction and content lock

Leanne_T — Sat, 24 Feb 2024 11:16:35 GMT

Hi @Mike3356

Do you have a mobile or broadband account?

Leanne.

Re: Re: Remove age restriction and content lock

DavidHogg20_ — Fri, 01 Mar 2024 20:53:19 GMT

Remove age restriction from my phone