SCAM ALERT & ASKING FOR SUPPORT

MobileMan16 — Mon, 20 Nov 2023 20:25:57 GMT

I wanted to alert the community about what I believe is a scam originating from an 0161 number. I have received a call from an 0161 Manchester based number. I answered as I'm in talks with some insurance companies over damage to my car. The call when answered, sounded like people were ready to speak but it came across like a pocket dial. After saying "hello, hello, hello" several times, the call cuts out. DO NOT CALL BACK - I called back and after 2 minutes of being on the line again, I have been charged £5.74 of extra charges. I'd like to report the below number and ask for these charges to be voided as they were not intentional and not my fault

I'd like to add I am unable to check if it definitely originates from this line as EE as usual isn't able to load usage amounts etc with errors. I am pretty sure though as I have done nothing else on my phone that would charge me

The full number is:

0161 532 4125

I look forward to a reply from EE and urge anybody else to not answer this call and certainly not call it back.

Re: SCAM ALERT & ASKING FOR SUPPORT

Christopher_G — Tue, 21 Nov 2023 07:37:08 GMT

Hi @MobileMan16

Welcome to the community.

That number looks like a landline number, I'm not sure why you would be charged for that. I recommend speaking to our Mobile Care team so they can look into this for you.

Chris

topic Re: SCAM ALERT & ASKING FOR SUPPORT in Security

SCAM ALERT & ASKING FOR SUPPORT

Re: SCAM ALERT & ASKING FOR SUPPORT