topic Re: Content lock in Security

Content lock

D2023 — Fri, 21 Jul 2023 11:00:47 GMT

Ii don't have a bank card to unlock content lock is there any other way too do it

Re: Content lock

Northerner — Fri, 21 Jul 2023 11:10:35 GMT

Hi @D2023

You'll need to take some ID into an EE store to prove you're over 18.

Thanks

Re: Content lock

rachelporter — Thu, 09 Nov 2023 19:05:02 GMT

i’ve done this and they turnt me away and said they can’t do it? what do i do!!

Re: Content lock

Katie_B — Fri, 10 Nov 2023 07:36:51 GMT

Hi @rachelporter.

Are you a pay as you go or pay monthly customer?

Katie

Re: Content lock

rachelporter — Fri, 10 Nov 2023 14:47:46 GMT

i get monthly packs

Re: Content lock

Katie_B — Fri, 10 Nov 2023 14:56:25 GMT

As a pay as you go customer the ways to remove content lock are by either giving us a call with a credit card available or by visiting your local EE Store with photo ID @rachelporter.

Katie