topic Re: Where is my order? in Orders

Where is my order?

aofjays — Fri, 18 Sep 2026 11:14:24 GMT

Any update on when you'll send me my pixel 11 XL pro 512? It's been over 3 weeks and the complete lack of information on the track order page is very frustrating.

Re: Where is my order?

Percy09 — Fri, 18 Sep 2026 13:26:34 GMT

Yes, I'm still waiting and the tracking page just keeps faulting, not very good communications from EE regarding orders.

Re: Where is my order?

Katie_J — Fri, 18 Sep 2026 15:23:27 GMT

Hello @aofjays @Percy09.

Thanks for coming here.

What colour did you both go for?

I'd love to see if I can check delivery timescales.

Speak soon,

Katie

Re: Where is my order?

aofjays — Fri, 18 Sep 2026 15:27:53 GMT

Hi there, it's obsidian.

Thanks

Re: Where is my order?

Katie_J — Fri, 18 Sep 2026 15:32:02 GMT

Thanks so much for getting back to me @aofjays.

What date did you place your order?

Katie

Re: Where is my order?

aofjays — Fri, 18 Sep 2026 15:34:49 GMT

26th of August

Thanks

Re: Where is my order?

Katie_J — Fri, 18 Sep 2026 15:39:06 GMT

Hi @aofjays.

You should be receiving an update within the next day or so.

Our latest back order is the 25th of August.

Katie 🙂