https://community.ee.co.uk/t5/Orders/I-preordered-the-iPhone-18-pro-max-but-the-order-number-wont/m-p/1640589#M93659 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052738">@callumh26</a>&nbsp;,</P><P>Welcome to the community,</P><P>Did you receive an email with an XKO number? Did you receive an email with a link to see updates?</P><P>Have you downloaded the DPD app, as you will receive updates from them, one on the day before delivery and another one on the day of delivery with a one hour window and a PIN number which you show the driver before receiving your device.</P> Thu, 17 Sep 2026 11:28:53 GMT Schockwave 2026-09-17T11:28:53Z https://community.ee.co.uk/t5/Orders/I-preordered-the-iPhone-18-pro-max-but-the-order-number-wont/m-p/1640539#M93655 <P>hi I ordered the iphone18pm but my order number won't work even with the correct order number and email/phone</P> Thu, 17 Sep 2026 09:28:03 GMT https://community.ee.co.uk/t5/Orders/I-preordered-the-iPhone-18-pro-max-but-the-order-number-wont/m-p/1640539#M93655 callumh26 2026-09-17T09:28:03Z https://community.ee.co.uk/t5/Orders/I-preordered-the-iPhone-18-pro-max-but-the-order-number-wont/m-p/1640589#M93659 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052738">@callumh26</a>&nbsp;,</P><P>Welcome to the community,</P><P>Did you receive an email with an XKO number? Did you receive an email with a link to see updates?</P><P>Have you downloaded the DPD app, as you will receive updates from them, one on the day before delivery and another one on the day of delivery with a one hour window and a PIN number which you show the driver before receiving your device.</P> Thu, 17 Sep 2026 11:28:53 GMT https://community.ee.co.uk/t5/Orders/I-preordered-the-iPhone-18-pro-max-but-the-order-number-wont/m-p/1640589#M93659 Schockwave 2026-09-17T11:28:53Z