https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639714#M93549 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5051197">@Sofie04</a>&nbsp; Have you checked your spam folder? &nbsp;&nbsp;</P> Sun, 13 Sep 2026 08:11:00 GMT Chris_B 2026-09-13T08:11:00Z https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639693#M93547 <P>Hello, i was preorder the new iphone 18 pro this evening. i paid and it declined so i retried, authorised the payment on my banking app and then page refreshed and took me back to the basket. checked my bank and my £100 upfront payment was taken. however ive had no order confirmation and nothing showing on app/website?</P> Sat, 12 Sep 2026 23:18:07 GMT https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639693#M93547 Sofie04 2026-09-12T23:18:07Z https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639714#M93549 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5051197">@Sofie04</a>&nbsp; Have you checked your spam folder? &nbsp;&nbsp;</P> Sun, 13 Sep 2026 08:11:00 GMT https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639714#M93549 Chris_B 2026-09-13T08:11:00Z https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639721#M93550 <P>Hi Yes i checked this as well. nothing there either</P> Sun, 13 Sep 2026 08:28:11 GMT https://community.ee.co.uk/t5/Orders/payment-taken-no-order-confirmation/m-p/1639721#M93550 Sofie04 2026-09-13T08:28:11Z