https://community.ee.co.uk/t5/Orders/return-phone/m-p/1639394#M93521 <P>I received a phone which was not the one i expected&nbsp;</P><P>ordered online</P><P>phone customer services 3 times to return it told to wait 72 hours but have received nothing</P><P>complained twice but nothing</P><P>how can this be resolved</P> Fri, 11 Sep 2026 11:25:19 GMT agathe79 2026-09-11T11:25:19Z https://community.ee.co.uk/t5/Orders/return-phone/m-p/1639394#M93521 <P>I received a phone which was not the one i expected&nbsp;</P><P>ordered online</P><P>phone customer services 3 times to return it told to wait 72 hours but have received nothing</P><P>complained twice but nothing</P><P>how can this be resolved</P> Fri, 11 Sep 2026 11:25:19 GMT https://community.ee.co.uk/t5/Orders/return-phone/m-p/1639394#M93521 agathe79 2026-09-11T11:25:19Z https://community.ee.co.uk/t5/Orders/return-phone/m-p/1639397#M93522 <P>Text RETURN to 150 from any EE mobile and follow the steps sent to you.</P> Fri, 11 Sep 2026 11:32:24 GMT https://community.ee.co.uk/t5/Orders/return-phone/m-p/1639397#M93522 XRaySpeX 2026-09-11T11:32:24Z