https://community.ee.co.uk/t5/Orders/DPD-sent-phone-back-to-EE/m-p/1639334#M93516 <P>I am writing to report that DPD has failed to complete my delivery on two occasions, resulting in the device being returned to EE. Given that the original online promotion is no longer available, could you please facilitate an in-store collection for this order? I have encountered significant difficulty reaching DPD customer support to resolve this matter.</P> Fri, 11 Sep 2026 01:00:10 GMT JamilAb 2026-09-11T01:00:10Z https://community.ee.co.uk/t5/Orders/DPD-sent-phone-back-to-EE/m-p/1639334#M93516 <P>I am writing to report that DPD has failed to complete my delivery on two occasions, resulting in the device being returned to EE. Given that the original online promotion is no longer available, could you please facilitate an in-store collection for this order? I have encountered significant difficulty reaching DPD customer support to resolve this matter.</P> Fri, 11 Sep 2026 01:00:10 GMT https://community.ee.co.uk/t5/Orders/DPD-sent-phone-back-to-EE/m-p/1639334#M93516 JamilAb 2026-09-11T01:00:10Z https://community.ee.co.uk/t5/Orders/DPD-sent-phone-back-to-EE/m-p/1639341#M93517 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5050207">@JamilAb</a>&nbsp; As this us a public forum not customer support no one here can do anything to help you.</P><P>&nbsp;Once the device has been returned back to EE and processed your order is cancelled and any upfront cost will be refunded to you in 7-10 days. &nbsp;</P> Fri, 11 Sep 2026 07:10:08 GMT https://community.ee.co.uk/t5/Orders/DPD-sent-phone-back-to-EE/m-p/1639341#M93517 Chris_B 2026-09-11T07:10:08Z