topic Re: Payment in Orders

Payment

Dd19651 — Tue, 01 Sep 2026 11:18:06 GMT

I tried purchasing a iPhone 17 but got declined this was last Wednesday. I paid an upfront cost of £30 and not received it back yet. Does anyone know how long this takes thank you

Re: Payment

Schockwave — Tue, 01 Sep 2026 11:50:41 GMT

Hello @Dd19651 ,

Welcome to the community,

It can take up to 10 days to clear in your account, as this should only show as pending and is down to the bank to do this, you will see it soon, just remember the bank holidays, so may take a little longer.

Re: Payment

Dd19651 — Tue, 01 Sep 2026 12:53:42 GMT

Thank you
Sent from my iPhone

Re: Payment

Schockwave — Tue, 01 Sep 2026 15:18:04 GMT

@Dd19651 , you are welcome, glad to help.