https://community.ee.co.uk/t5/Orders/Issue-with-delivery-tracking/m-p/1637558#M93416 <P>Hi everyone. I recently ordered an accessory via the "add to plan" offer, and afterwards received the usual email saying it's being processed. However just this afternoon (less than 24 hours after ordering) I got two emails saying that my order's "out for delivery" and that it's now been delivered to me.</P><P>Obviously this is not possible as the item hasn't actually made its way from EE's warehouse to my front door, and whenever I try to track the order via the clickable link it only returns an error. When I check my order under the "manage" tab within the EE app it still shows as delivered.</P><P>After speaking to an EE rep they now say it's with Royal Mail (instead of the usual DPD) but cannot give me a proper tracking number. It also looks like others have experienced this as well with EE orders, particularly this August 2026.</P><P>Has anyone else encountered this issue with their EE orders? Thanks.</P> Mon, 31 Aug 2026 16:27:55 GMT mkvry 2026-08-31T16:27:55Z https://community.ee.co.uk/t5/Orders/Issue-with-delivery-tracking/m-p/1637558#M93416 <P>Hi everyone. I recently ordered an accessory via the "add to plan" offer, and afterwards received the usual email saying it's being processed. However just this afternoon (less than 24 hours after ordering) I got two emails saying that my order's "out for delivery" and that it's now been delivered to me.</P><P>Obviously this is not possible as the item hasn't actually made its way from EE's warehouse to my front door, and whenever I try to track the order via the clickable link it only returns an error. When I check my order under the "manage" tab within the EE app it still shows as delivered.</P><P>After speaking to an EE rep they now say it's with Royal Mail (instead of the usual DPD) but cannot give me a proper tracking number. It also looks like others have experienced this as well with EE orders, particularly this August 2026.</P><P>Has anyone else encountered this issue with their EE orders? Thanks.</P> Mon, 31 Aug 2026 16:27:55 GMT https://community.ee.co.uk/t5/Orders/Issue-with-delivery-tracking/m-p/1637558#M93416 mkvry 2026-08-31T16:27:55Z