topic Re: Order cancellednby the fraud team in Orders

Order cancellednby the fraud team

Fericsson — Thu, 13 Aug 2026 07:30:15 GMT

Hi on 3/8/25 I ordered an iPad Pro m5 on the 5th I called and was told to go to the store, to be told that it was suspected fraud improved it wasn't alone with ID and told it would be releases since then I've been back and forth the original ipad has been can cancelled and returned and I'm trying to re-order

Re: Order cancellednby the fraud team

Northerner — Thu, 13 Aug 2026 08:39:44 GMT

Hi @Fericsson

There is no account access on these forums and this a serious issue which shouldn't be speculated about.

I suggest speaking to EE CS on 150.

There

Re: Order cancellednby the fraud team

Fericsson — Thu, 13 Aug 2026 08:50:47 GMT

I have many times thanks

Re: Order cancellednby the fraud team

Leanne_T — Thu, 13 Aug 2026 11:08:06 GMT

Hi @Fericsson

Thanks for coming to the community.

I'm sorry we have no access to check the account and provide an update, you would need to contact us as @Northerner has advised to get this looked into.

Leanne.