topic Re: order not updatedmoey took in Orders https://community.ee.co.uk/t5/Orders/order-not-updatedmoey-took/m-p/1632181#M93218 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5031635">@janrats6891</a></SPAN>.</P> <P>Welcome to the community.</P> <P>If a payment has been taken but you haven't received any confirmation or updates, it's worth checking your Junk or Spam folder in case any emails have been filtered there.</P> <P>As we don't have access to customer accounts on the community, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our customer support team a call</A>. They will be able to check the status of your order and provide an update.</P> <P>Debbie</P> Sat, 01 Aug 2026 14:22:56 GMT Debbie_G 2026-08-01T14:22:56Z order not updatedmoey took https://community.ee.co.uk/t5/Orders/order-not-updatedmoey-took/m-p/1632140#M93214 <P>hi placed an order for iphone 16e took money from my account no updated or nothing cant get though on phone when will i found out about my order if not gone though when will i get my money back took 30 pound out</P> Sat, 01 Aug 2026 12:10:54 GMT https://community.ee.co.uk/t5/Orders/order-not-updatedmoey-took/m-p/1632140#M93214 janrats6891 2026-08-01T12:10:54Z Re: order not updatedmoey took https://community.ee.co.uk/t5/Orders/order-not-updatedmoey-took/m-p/1632181#M93218 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5031635">@janrats6891</a></SPAN>.</P> <P>Welcome to the community.</P> <P>If a payment has been taken but you haven't received any confirmation or updates, it's worth checking your Junk or Spam folder in case any emails have been filtered there.</P> <P>As we don't have access to customer accounts on the community, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our customer support team a call</A>. They will be able to check the status of your order and provide an update.</P> <P>Debbie</P> Sat, 01 Aug 2026 14:22:56 GMT https://community.ee.co.uk/t5/Orders/order-not-updatedmoey-took/m-p/1632181#M93218 Debbie_G 2026-08-01T14:22:56Z