https://community.ee.co.uk/t5/Orders/Cannot-place-order/m-p/1631798#M93194 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000038431.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43395i59C72AE4CD7DFF32/image-size/medium?v=v2&amp;px=400" role="button" title="1000038431.jpg" alt="1000038431.jpg" /></span></P><P> I've been trying to place order for this video game, and also a controller, separately and together, and each time I get this message. I have tried the app, the website, and a different browser.&nbsp; I have tried with 3 separate payment cards, and still it comes up with this message. What can I do?&nbsp;</P> Thu, 30 Jul 2026 15:05:22 GMT apym13 2026-07-30T15:05:22Z https://community.ee.co.uk/t5/Orders/Cannot-place-order/m-p/1631798#M93194 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000038431.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43395i59C72AE4CD7DFF32/image-size/medium?v=v2&amp;px=400" role="button" title="1000038431.jpg" alt="1000038431.jpg" /></span></P><P> I've been trying to place order for this video game, and also a controller, separately and together, and each time I get this message. I have tried the app, the website, and a different browser.&nbsp; I have tried with 3 separate payment cards, and still it comes up with this message. What can I do?&nbsp;</P> Thu, 30 Jul 2026 15:05:22 GMT https://community.ee.co.uk/t5/Orders/Cannot-place-order/m-p/1631798#M93194 apym13 2026-07-30T15:05:22Z https://community.ee.co.uk/t5/Orders/Cannot-place-order/m-p/1631818#M93198 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4597786">@apym13</a></SPAN>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>I'm sorry to hear you are experiencing issues when trying to place your order.&nbsp;</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving us a call</A> so our customer care team can help process this for you.&nbsp;</P> <P>Katie</P> Thu, 30 Jul 2026 16:31:46 GMT https://community.ee.co.uk/t5/Orders/Cannot-place-order/m-p/1631818#M93198 Katie_J 2026-07-30T16:31:46Z