topic SIM cards in Orders

SIM cards

Hanbrow — Fri, 03 Jul 2026 10:38:08 GMT

I ordered 2 sims cards (for different numbers) and only one has arrived. One arrived quickly but the other is taking a while. Anyone one else has this issue?

Re: SIM cards

ee_user14 — Fri, 03 Jul 2026 11:42:13 GMT

Did you order the 2 SIMs at the same time?

Have you any other items posted around the same sort of time, also arrived/missing?

Re: SIM cards

Hanbrow — Fri, 03 Jul 2026 12:18:09 GMT

Yes I ordered at the same time
Hannah x

Re: SIM cards

Ali_A — Fri, 03 Jul 2026 14:43:12 GMT

Hi @Hanbrow

Welcome to the Community.

If you have the order numbers for each SIM card you can track your order on our Track Your Order page.

Alternatively you can call EE where a guide can track the location of your second SIM.
Contact Us | Help & Support | EE

Ali

Re: SIM cards

Hanbrow — Fri, 03 Jul 2026 15:01:09 GMT

Hello. I have done but it’s says you can’t track SIM cards. I have since been in touch and they are sending a replacement. Thanks for replying to me
Hannah x