topic Re: Pin number for dpd delivery in Orders

Pin number for dpd delivery

Forbesy1 — Tue, 23 Jun 2026 13:15:56 GMT

Hi, I have a Google smartwatch previously linked to my Google account. I've ordered an upgrade but it's lost the link to my Google account, but dpd have sent the delivery pin to the mobile number assigned to the phone. How do I change the number so dpd send the pin to a number I can see?

Re: Pin number for dpd delivery

Northerner — Tue, 23 Jun 2026 14:51:07 GMT

Hi @Forbesy1

Check the DPD site/app

Check your email.

Thanks

Re: Pin number for dpd delivery

Forbesy1 — Tue, 23 Jun 2026 15:00:59 GMT

Thanks. Done both, nothing there. I believe dpd need to send me a new PIN but unsure when that will happen or whether they've just sent another one to the "old" mobile number.

I think I need to be patient!

Re: Pin number for dpd delivery

Lesley_W — Tue, 23 Jun 2026 15:46:52 GMT

Hi @Forbesy1

Thanks for coming to our community.

If you need to update the contact number for your delivery PIN, you can do this by giving our team a call.

Lesley