https://community.ee.co.uk/t5/Orders/Re-I-was-not-given-a-return-bag/m-p/1624891#M92904 <P>I have been waiting three weeks for my bag to send the trade in phone. The help online people told me to keep waiting when I questioned it a week ago.</P> Sun, 21 Jun 2026 16:59:08 GMT Ajlouise 2026-06-21T16:59:08Z https://community.ee.co.uk/t5/Orders/Re-I-was-not-given-a-return-bag/m-p/1624891#M92904 <P>I have been waiting three weeks for my bag to send the trade in phone. The help online people told me to keep waiting when I questioned it a week ago.</P> Sun, 21 Jun 2026 16:59:08 GMT https://community.ee.co.uk/t5/Orders/Re-I-was-not-given-a-return-bag/m-p/1624891#M92904 Ajlouise 2026-06-21T16:59:08Z https://community.ee.co.uk/t5/Orders/Re-I-was-not-given-a-return-bag/m-p/1624994#M92905 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5011160">@Ajlouise</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />The returns bag for a trade-in should be recieved within 7 working days of your order, unless the new device you ordered was on back order in which case the bag is delayed till you receive the new device.&nbsp;<BR /><BR />I would recommend contacting Likewize, our trade-in partner, on 02087323798 and they should be able to arrange a new bag if your original one has not come.</P> <P>&nbsp;</P> <P>Alex</P> Mon, 22 Jun 2026 07:54:24 GMT https://community.ee.co.uk/t5/Orders/Re-I-was-not-given-a-return-bag/m-p/1624994#M92905 Alex_H 2026-06-22T07:54:24Z