topic Re: Where is my sim card ? in Orders

Where is my sim card ?

zekitas — Mon, 08 Jun 2026 11:51:00 GMT

Hello,

I placed an order for a SIM card on 04 June 2026.

And I still haven’t received it.

I have paid for the SIM card but have not yet received it.

I have been calling customer services but only get an automated message and cannot get a response; neither the automated message nor a member of staff is helping me.

Because of you, I am forced to use a low-quality SIM card.

Where is my SIM card?

I am awaiting an urgent response and would like information on its whereabouts and when it will arrive.

Re: Where is my sim card ?

XRaySpeX — Mon, 08 Jun 2026 12:39:15 GMT

SIMs are sent by Royal Mail 2nd Class post. With the w/end you should be receiving it any min. now.

Re: Where is my sim card ?

zekitas — Mon, 08 Jun 2026 12:46:16 GMT

Thanks for the information, but is there at least a tracking number I can use to track it via Royal Mail? Because most parcels usually have a tracking number, but I just wanted to check.

Re: Where is my sim card ?

XRaySpeX — Mon, 08 Jun 2026 12:47:34 GMT

No tracking!

Re: Where is my sim card ?

zekitas — Mon, 08 Jun 2026 12:55:45 GMT

OK, don’t be angry, I’ve got it 🙂