https://community.ee.co.uk/t5/Orders/PS5-Pro-order-through-EE-Finance-won-t-complete/m-p/1622039#M92831 <P>I have been trying to place an order for the PS5 pro through EE Finance. When clicking complete order, I am stuck on this screen and the order does not complete.&nbsp;</P><P>I have also not received any emails which also confirms that the order has not went through.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-06-06 110758.png" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/42792iA35478EDDF7AAA14/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-06-06 110758.png" alt="Screenshot 2026-06-06 110758.png" /></span></P> Sat, 06 Jun 2026 10:11:32 GMT discogav 2026-06-06T10:11:32Z https://community.ee.co.uk/t5/Orders/PS5-Pro-order-through-EE-Finance-won-t-complete/m-p/1622039#M92831 <P>I have been trying to place an order for the PS5 pro through EE Finance. When clicking complete order, I am stuck on this screen and the order does not complete.&nbsp;</P><P>I have also not received any emails which also confirms that the order has not went through.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-06-06 110758.png" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/42792iA35478EDDF7AAA14/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-06-06 110758.png" alt="Screenshot 2026-06-06 110758.png" /></span></P> Sat, 06 Jun 2026 10:11:32 GMT https://community.ee.co.uk/t5/Orders/PS5-Pro-order-through-EE-Finance-won-t-complete/m-p/1622039#M92831 discogav 2026-06-06T10:11:32Z https://community.ee.co.uk/t5/Orders/PS5-Pro-order-through-EE-Finance-won-t-complete/m-p/1622098#M92835 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5004209">@discogav</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If the you've not had a confirmation email or didn't see a confirmation screen showing an order number, there is a chance that the order may not have processed.</P> <P>Rather than trying again straightaway, I'd recommend speaking with our customer service guides so they can check for an order.</P> <P>You can see more on ordering EE Tech and see the contact number for order queries on our <A href="https://ee.co.uk/help/orders/ee-tech" target="_blank">EE Tech orders incl. add to plan items, accessories and SIM-free handsets</A> page.</P> <P>Michael</P> Sat, 06 Jun 2026 13:07:55 GMT https://community.ee.co.uk/t5/Orders/PS5-Pro-order-through-EE-Finance-won-t-complete/m-p/1622098#M92835 Michael_D 2026-06-06T13:07:55Z