https://community.ee.co.uk/t5/Orders/Payment-taken-but-no-order-generated/m-p/1620680#M92785 <P>Seems to happen quite often on this site judging by the search results but I was not trying to pay a bill or an upfront payment.</P><P>&nbsp;I ordered a ps5 controller. the payment was taken and then I got an error saying try again later and no order was generated. I wont be attempting to purchase again from this site but when can I expect a refund and why does this happen so often on this site?&nbsp;</P> Sat, 30 May 2026 11:29:02 GMT nextman 2026-05-30T11:29:02Z https://community.ee.co.uk/t5/Orders/Payment-taken-but-no-order-generated/m-p/1620680#M92785 <P>Seems to happen quite often on this site judging by the search results but I was not trying to pay a bill or an upfront payment.</P><P>&nbsp;I ordered a ps5 controller. the payment was taken and then I got an error saying try again later and no order was generated. I wont be attempting to purchase again from this site but when can I expect a refund and why does this happen so often on this site?&nbsp;</P> Sat, 30 May 2026 11:29:02 GMT https://community.ee.co.uk/t5/Orders/Payment-taken-but-no-order-generated/m-p/1620680#M92785 nextman 2026-05-30T11:29:02Z https://community.ee.co.uk/t5/Orders/Payment-taken-but-no-order-generated/m-p/1620695#M92786 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5000691">@nextman</a>&nbsp; There will more purchases without issue then there will be people coming here starting they had an issue. &nbsp; &nbsp; If the payment was taken from your bank account then the order was placed. &nbsp;If your bank account shows the payment as pending the pending payment will be removed by your bank in the next few days. &nbsp; &nbsp; Was it actually taken or does it show as pending?&nbsp;</P> Sat, 30 May 2026 14:44:19 GMT https://community.ee.co.uk/t5/Orders/Payment-taken-but-no-order-generated/m-p/1620695#M92786 Chris_B 2026-05-30T14:44:19Z