https://community.ee.co.uk/t5/Orders/No-email-confirmation-for-Add-to-Plan/m-p/1620635#M92780 <P>I placed an order tonight as an Add to Plan. It was a Black Dualsense Edge.</P><P>After I entered my debit card details, the website went back to the basket screen with no items in there.</P><P>I did not received an email confirmation, even in my spam folder. The upfront amount however is now pending in bank account.</P><P>I cannot see the order in my order history either.</P><P>Is this normal? Has the order been placed successfully?</P> Fri, 29 May 2026 21:44:17 GMT aqibhussain 2026-05-29T21:44:17Z https://community.ee.co.uk/t5/Orders/No-email-confirmation-for-Add-to-Plan/m-p/1620635#M92780 <P>I placed an order tonight as an Add to Plan. It was a Black Dualsense Edge.</P><P>After I entered my debit card details, the website went back to the basket screen with no items in there.</P><P>I did not received an email confirmation, even in my spam folder. The upfront amount however is now pending in bank account.</P><P>I cannot see the order in my order history either.</P><P>Is this normal? Has the order been placed successfully?</P> Fri, 29 May 2026 21:44:17 GMT https://community.ee.co.uk/t5/Orders/No-email-confirmation-for-Add-to-Plan/m-p/1620635#M92780 aqibhussain 2026-05-29T21:44:17Z