https://community.ee.co.uk/t5/Orders/Re-Upfront-money-taken-no-order-confirmation-email/m-p/1618048#M92683 <P>The same thing happened to me, did you get your money back or receive the product</P> Fri, 15 May 2026 03:36:28 GMT Helen19923 2026-05-15T03:36:28Z https://community.ee.co.uk/t5/Orders/Re-Upfront-money-taken-no-order-confirmation-email/m-p/1618048#M92683 <P>The same thing happened to me, did you get your money back or receive the product</P> Fri, 15 May 2026 03:36:28 GMT https://community.ee.co.uk/t5/Orders/Re-Upfront-money-taken-no-order-confirmation-email/m-p/1618048#M92683 Helen19923 2026-05-15T03:36:28Z https://community.ee.co.uk/t5/Orders/Re-Upfront-money-taken-no-order-confirmation-email/m-p/1618097#M92684 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4993860">@Helen19923</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I've your post to its own thread rather than on the back of one that has had no replies for 6 months.</P> <P>What did you order? If it was a contract phone, what model, colour and storage size was it?</P> <P>When was the order placed?</P> <P>Did you see an order number or confirmation on the screen when the order was placed?</P> <P>Michael</P> Fri, 15 May 2026 09:55:40 GMT https://community.ee.co.uk/t5/Orders/Re-Upfront-money-taken-no-order-confirmation-email/m-p/1618097#M92684 Michael_D 2026-05-15T09:55:40Z