topic iphone 17 pro max deep blue 256gb in Orders

iphone 17 pro max deep blue 256gb

Luke313 — Thu, 02 Apr 2026 22:00:53 GMT

Hi,

looks like most people are having the same problem 😅

28th of March, I placed an order for an iPhone 17 Pro Max (Deep Blue, 256GB) as I was eligible for an early upgrade. At the time, I was advised that delivery would likely be by Tuesday or Wednesday at the latest.

However, since placing the order, I haven’t received any communication whatsoever — not even a confirmation message or email to confirm that the order has been processed.

Does anyone have some sort of time frame when I should expect never had this problem with EE before upgrading !!

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Fri, 03 Apr 2026 09:54:02 GMT

Ordered the same handset on 27th March and told within 7 days. Nothing since. I’ve just spoken to someone who said within 7 working days. My phone has not yet been dispatched and unable to track progress with the order number provided

Re: iphone 17 pro max deep blue 256gb

Ali_A — Fri, 03 Apr 2026 14:38:11 GMT

Hi @Luke313

Looking at the order history for iPhone 17 Pro Max 256GB Deep Blue, stock guidance while placing the order on the 28th March was - "Available to order- Expect despatch within 7 working days"

Which means we are waiting to receive stock from the manufacturer so we can ship this out as soon as possible.
You can track your order on our Track Your Order page. Please bare in mind the bank holiday this weekend.

If you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Hope this helps!

Ali

Re: iphone 17 pro max deep blue 256gb

Luke313 — Fri, 03 Apr 2026 15:04:34 GMT

Hi Ali_A

i have received a order reference so I can’t even track through the link you suggested

Re: iphone 17 pro max deep blue 256gb

Ali_A — Fri, 03 Apr 2026 16:48:09 GMT

Hi @Bluefox42

Using your order number from your email, you should be able to track your order on our Track Your Order page.

If you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Ali

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Fri, 03 Apr 2026 17:29:41 GMT

That’s one of the frustrations. The order number provided which starts with xko doesn’t work in the EE tracker. Have been told that it won’t work until the phone is dispatched

Re: iphone 17 pro max deep blue 256gb

Michalsbp — Sat, 04 Apr 2026 09:38:38 GMT

Same issue here got text with my xko saying its on its way to the shop(chosen collct in store) No email other than initial email with contract summary and pre contact info. Xko tracking on their website is not working, money has been taken(not pending) and 0 information. When I rang them on Monday they have told me that its on 14 days back log( i have ordered orange 256gb)

Re: iphone 17 pro max deep blue 256gb

Kirsty345 — Tue, 07 Apr 2026 08:19:31 GMT

I’m on the same position, pretty sure same date ordered as you. I ordered the 17 pro max blue 256gb but no updates thus far. I’ve been phoning every 3rd day for order updates instead, theee usually very helpful on the phone x

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Tue, 07 Apr 2026 10:49:28 GMT

Do you count Saturday as a working day?

Re: iphone 17 pro max deep blue 256gb

Alex_H — Tue, 07 Apr 2026 11:32:21 GMT

@Bluefox42 Weekends and bank holidays do not count as working days no. At the moment I can see the oldest back order for the iPhone 17 Pro Max Deep Blue 256Gb is from 26th March. So your order is still in the queue at the moment awaiting to be fulfilled hopefully soon.

Alex

Re: iphone 17 pro max deep blue 256gb

Michalsbp — Tue, 07 Apr 2026 11:33:02 GMT

Can you check situation of cosmic orange 256gb

Re: iphone 17 pro max deep blue 256gb

Alex_H — Tue, 07 Apr 2026 11:50:24 GMT

@Michalsbp The oldest back order for the iPhone 17 Pro Max Cosmic Orange 256gb is also from 26th March.

Alex

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Tue, 07 Apr 2026 14:10:36 GMT

Ok thank you

Re: iphone 17 pro max deep blue 256gb

Vastmurkysoul — Tue, 07 Apr 2026 18:42:35 GMT

Out of curiosity have you gotten your phone yet? I ordered 1/4 and I was gutted I’m still waiting but maybe have a while to wait if you guys haven’t gotten yours yet

Re: iphone 17 pro max deep blue 256gb

Kirsty345 — Tue, 07 Apr 2026 18:46:14 GMT

Nope not even dispatched yet phoned ee and they’re waiting for stock

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Tue, 07 Apr 2026 18:56:53 GMT

No not yet, but they’re saying 7 working days

Re: iphone 17 pro max deep blue 256gb

Luke313 — Tue, 07 Apr 2026 19:58:25 GMT

nope still not got mine called yesterday and was told 7 days with the help of bank holiday I should receive it end of this week !

Re: iphone 17 pro max deep blue 256gb

Babs2603 — Wed, 08 Apr 2026 16:40:15 GMT

Hello, my husband bought the 17 pro Max blue 512 gb on April 2, he said there was availability and still nothing. The order number cannot be tracked, we went to a store and they told us that we don't have to wait 2 to 3 weeks that there is a shortage of that model but that we better call for a better answer because in store not They could check the order. In the call they said 7 days so we still don't know exactly. Yes, 7 days or 3 weeks

Re: iphone 17 pro max deep blue 256gb

Bluefox42 — Wed, 08 Apr 2026 21:37:46 GMT

I’ve received notification today from dpd that they’re expecting my phone. As I’m away I’ve rearranged delivery for Monday

Re: iphone 17 pro max deep blue 256gb

Babs2603 — Wed, 08 Apr 2026 22:36:16 GMT

Hi, I hope you are well!! Arrive your phone?? I am waiting.