topic Re: Current wait time for iPhone 17 Pro Max in Orders

Current wait time for iPhone 17 Pro Max

naomitaylor — Thu, 26 Feb 2026 14:52:47 GMT

For those who have recently, or in the last month, purchased an iPhone 17 Pro Max, how long did it take to be delivered from your order date? I have waited a week now, with no sign of dispatch or any email communication since my order date. I am just wondering what the current wait time is, so I know roughly when to expect delivery. Thank you

Re: Current wait time for iPhone 17 Pro Max

naomitaylor — Thu, 26 Feb 2026 14:50:24 GMT

Re: Current wait time for iPhone 17 Pro Max

Schockwave — Thu, 26 Feb 2026 15:37:27 GMT

@naomitaylor , if you ring customer service, they can take a look and let you know roughly when you can expect your device,.

If you let us know what storage size and colour you have ordered, one of the staff here can let you know, although they cannot access your account, they can give you a rough idea.

Re: Current wait time for iPhone 17 Pro Max

naomitaylor — Thu, 26 Feb 2026 18:00:18 GMT

Hi @Schockwave I have purchased a silver one, in 256GB. An estimate would be great thank you

Re: Current wait time for iPhone 17 Pro Max

Ali_A — Thu, 26 Feb 2026 18:46:46 GMT

Hi @naomitaylor

Looking at the order history for iPhone 17 Pro Max 256GB Silver, stock guidance while placing the order on or after the 17th Feb was - "Available to order- Expect despatch within 28 days"

Which means we are waiting to receive stock from the manufacturer so we can ship this out as soon as possible.
You can track your order on our Track Your Order page.

If you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Hope this helps!

Ali

Re: Current wait time for iPhone 17 Pro Max

Lrobbo09 — Fri, 13 Mar 2026 16:03:44 GMT

Hi Naomi,

Have you received your device yet, if yes how long after you ordered was it delivered? , I ordered a little over a week ago and no sign of it yet. When ordering I was silly and didn’t check wait times…

Re: Current wait time for iPhone 17 Pro Max

Kirsty345 — Thu, 02 Apr 2026 08:17:55 GMT

Any update on your order? I ordeeed yesterday and an eta of 2 weeks. None of my order numbers work on the tracking either so don’t even have updates apart from one text saying they have my order.

Re: Current wait time for iPhone 17 Pro Max

Peter_W — Thu, 02 Apr 2026 10:39:35 GMT

Welcome to the Community, @Kirsty345.

Which colour and storage version of the 17 Pro Max did you go for here?

Also don't post this in public, but did you get an order reference number starting with XK when you placed the order?

Peter

Re: Current wait time for iPhone 17 Pro Max

Kirsty345 — Thu, 02 Apr 2026 11:14:18 GMT

I went for the blue 256GB storage and yes starting XKO but the tracking doesn’t work with my email or number

Re: Current wait time for iPhone 17 Pro Max

Lrobbo09 — Thu, 02 Apr 2026 11:35:30 GMT

I had the exact same mine wouldn’t track either it was delivered just over a week and a half after ordering… I kept phoning customer service every couple of days so they could manually track it as I didn’t receive any texts or emails updating until it had been delivered
Sent from my iPhone

Re: Current wait time for iPhone 17 Pro Max

Peter_W — Thu, 02 Apr 2026 11:52:31 GMT

Thanks @Kirsty345.

At the point you placed your order we were estimating up to 14 days for delivery, but this afternoon this has been brought forwards to 7 days.

We always fulfill orders on a first come, first served basis, so please keep an eye out, and you should receive a DPD tracking link that will give you more details on when this is due to arrive.

In the meantime, I'd double check your emails, including spam and junk, just in case our team have reached out to request further details before the order can be fulfilled.

If the tracker isn't working either, please give our team a call and ask to speak with web sales, and they can confirm for sure if the order has gone through.

Peter