topic Re: My order in Orders

My order

Davitrevisan — Thu, 26 Mar 2026 23:53:52 GMT

Where is My order please Order number: xk*********

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Re: My order

Chris_B — Fri, 27 Mar 2026 08:15:54 GMT

@Davitrevisan What did you order ? Model ? Storage size and colour?

Re: My order

Ritu_D — Fri, 27 Mar 2026 10:43:53 GMT

Hi @Davitrevisan

Thanks for reaching out here on the community.

If you have purchased a sim card this will be delivered by royal mail and will arrive in 3-5 working days. If you have ordered a device you can Track your Order using your xko order number.

Thanks

Ritu

Re: My order

Davitrevisan — Fri, 27 Mar 2026 10:52:30 GMT

I've already tracked it with the number and it doesn't find anything, it
gives an error. I ordered an iPhone with a physical SIM card.

Re: My order

Ritu_D — Fri, 27 Mar 2026 10:58:50 GMT

Thanks for coming back with that information @Davitrevisan.

I can imagine you are eager to receive your new iPhone.

I would definitely recommend you Contact our guides, they will be able to look into your order for you.

Thanks

Ritu